Compliance & service charges in one system
The system of record for UK leasehold blocks
Track compliance, run cases from report to resolution, and manage the service charge year end to end — budget, demand, collect, reconcile. One system for UK managing agents and RMC directors, with an audit trail that stands up to scrutiny.
No credit card required · Full access for 45 days
Who is Block Guardian for?
Purpose-built for the two groups who carry the compliance and the money in UK leasehold blocks.
RMC Directors
Volunteer directors carrying personal legal liability under the Building Safety Act, juggling compliance alongside day jobs, and worrying about what happens when they step down.
- Reduce personal legal exposure with defensible records
- Run the service charge year without a spreadsheet you're afraid to touch
- Enable succession — the system holds the knowledge, not one person
- Give every resident appropriate visibility
Learn more →
Managing Agents
Professional agents managing multiple estates who need portfolio-wide compliance visibility, structured reporting, and operational efficiency at scale.
- Multi-estate mode with full portfolio visibility
- Budgets, demands, arrears and year-end for every block you manage
- Custom roles and granular access for your team and client directors
- Audit-ready records across every managed block
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What changes when it is all one system
Compliance, the money, and the communications around both — what each looks like before and after.
Compliance
Certificates, renewal dates, and the question of who is holding the one document you need.
- Compliance deadlines tracked in spreadsheets — or not at all
- Certificates buried in email attachments and shared drives
- No audit trail when directors or auditors ask questions
- Residents left in the dark about building issues
- Seven compliance categories with automated status tracking
- Every certificate versioned and linked to its building and asset
- Immutable audit log of every action, searchable by anyone with access
- Residents see what matters to them — and nothing they shouldn’t
The service charge year
Budget, demand, collect, reconcile — the half of the job that still has to add up years later.
- Apportionments in a workbook one person understands
- Demands mail-merged from last year’s — including last year’s landlord details
- Arrears chased from a bank statement and memory
- No answer to “what exactly did you send me?” two years later
- Year end rebuilt from scratch, by hand, every year
- Budgets built from the lease’s own schedules and apportionments
- Per-unit demands issued with the statutory summary of tenants’ rights
- Arrears aged automatically from the date the money fell due
- Every demand snapshotted — what you sent has one answer, years later
- Year-end reconciliation worked out per unit, showing its arithmetic
Communications
The email about the leak and the case about the leak — usually in two different apps.
paste
Pasted 12/10: “Hi Peter, the radiator in our living room has started leak…”
Reply? See Pete’s inbox
- Email in one app, the block’s records in another
- The case says “see Pete’s email”, and Pete is on leave
- Emails copied into the system by hand, when someone remembers
- “Did anyone reply to Flat 14?” answered by searching three inboxes
- Your Microsoft 365 mailboxes connected, shared ones like info@ and finance@ included
- Shared-mailbox email kept automatically — nothing copied in by hand
- Each email filed to its case, person, unit or supplier in a click
- Open the record and the conversation is there, for whoever picks it up next
- Staff only: residents never see your email about them
7
Compliance categories monitored automatically
9
Stage case workflow from report to resolution
£0
Of your client money we ever hold or move
0
Figures re-keyed between budget, demand and year end
∞
Unlimited users included in every account
45
Day free trial with full access
Built on trust
Your compliance records and your service charge accounts are too important for anything less than enterprise-grade security.
UK Data Hosting
Your data is stored in UK-based Azure data centres. It never leaves the country.
GDPR Compliant
Full data export, role-based access controls, and privacy-first resident contact restrictions.
Encrypted Data
All data encrypted at rest and in transit. Signed, time-limited URLs for document downloads.
Immutable Audit Trail
Append-only audit log that cannot be modified or deleted. Always ready for inspection.
Everything you need to run a block
From fire risk assessments to the year-end reconciliation, Block Guardian covers the full scope of leasehold block management — the compliance and the money, in one place.
Compliance Tracking
Monitor fire safety, electrical, gas, asbestos, lift, water hygiene, and estate compliance with automated status updates and deadline alerts.
Learn more →Service Charge Accounting
Budget the year against the lease's schedules, raise per-unit demands with the prescribed summary, track arrears, and reconcile at year end.
Learn more →Case Management
Nine-stage workflow from report to resolution. Track accountability with explicit 'waiting on' parties — never lose sight of who owns the next step.
Learn more →Microsoft 365 Mailbox
Connect your team's Microsoft 365 mailboxes, shared ones included, and file each email to the case, person or unit it's about. Staff only.
Learn more →Resident Communication
Private messaging, community noticeboard, and structured polls with one-vote-per-unit enforcement. GDPR-compliant contact controls built in.
Learn more →People & Residency
Who holds the lease, who lives there, and who to ring — with dated relationships that handle transfers, joint holders, and move-outs you're told about late.
Learn more →Ready to simplify your block management?
Start your free 45-day trial today. No credit card required.